Return & Refund Policy

1. General Rule

   
   

   Due to high costs and complexity of cross-border international transportation, we DO NOT accept returns or exchanges for personal reasons (no-quality issues), including dislike, wrong style, improper size, accidental purchase, etc.
2. Defective Item Warranty (14-Day Warranty)

   
   

   If you receive items with manufacturing defects, damage or incorrect items sent by us, you can apply for free return or exchange within 14 days upon receipt of your parcel.

   
   

   ✅ Requirements for quality claim:

   
   

   • Provide clear photos/videos showing product defects

   
   

   • Do not wear, modify or damage the goods artificially

   
   

   • Keep the original package intact

3. Non-eligible Situations for Returns

• Requests submitted after the 14-day warranty window
• Damages caused by improper use, collision, scratch, artificial wear
• Lost, stolen packages during local delivery
• Goods without original packaging
• Orders refused delivery by customers for personal preference

4. Refund Processing
   
   
   Approved refunds will be processed to your original payment method within 5–10 business days after we receive and inspect returned merchandise. Bank transfer delays are possible and out of our control.